Q. When will payment be taken?
A. Payment will be taken immediately, but we will keep the money safe, so that in the unlikely event we are unable to complete and release the album, you can be repaid.
Q. When does pledging close?
A. The Executive Producer option, and those which include printing your name in the credits, will close in time for the artwork to be finalised and sent to the printers. Similarly, T-shirts are being printed to order, so those will close early too. We will close options for signed items when we receive the stock and the band are able to start signing. Other options will remain open until the day before release.
Q. When will I receive my order?
A. The album is due for release on December 1st, but this may change, and if so the date will be updated here. We will try to send out physical goods early so they reach you on or just before the release date, but are of course dependent on local postal delays. If you have ordered a signed album or CD, it may also be delayed if the band are unable to get together due to Covid-19 travel restrictions. You will receive your download code on release date so you can listen to the music even if the physical order is delayed.
Q. The postage charges seem high?
A1. If you have ordered multiple items, we will ship them together where possible and reimburse you the excess postage afterwards.
A2. Postage on all overseas (from the UK) orders are priced at the highest rate (USA and Australia) as we are unable to select different postage rates by region. If you are in Europe, you will receive a partial refund of your postage once your order has been dispatched.
Q. What is an Executive Producer?
A. It's a way of offering more support for the band. In return you get your name in the main credits, along with the band.
Q. If I have paid once to have my name included in the credits, will it appear on both the CD and the vinyl?
A. Yes, you are contributing to the recording costs, so your contribution is equally relevant to both formats.
Q. Can you provide a guide to T-shirt sizes?
A. We have used a different manufacturer this time, for a higher quality T-shirt. You can check the sizing here.
Q. What format will the download be in - MP3 or FLAC?
A. Everyone who buys the album will automatically receive an MP3 download. If you would like FLAC as well, just ask and we will send it separately at no extra charge. We are doing it this way as MP3 is universal and not everyone can use FLAC. Please note that sending the FLAC copy is a manual process so it will arrive after the MP3.